Contact Us | Site Map | FAQs | Home | Houston Center  

Crescent Customer Center logo



1 Houston Center
It’s all about our customers.

Industry Awards

REA Logo2005
Crescent Named Best in Customer Service for 5th Consecutive Year

FORT WORTH, Texas (BUSINESS WIRE) - April 7, 2006 - Crescent Real Estate Equities Company (NYSE:CEI) has been awarded for the fifth consecutive year the National Commercial Real Estate Customer Service Award for Excellence for the customer service it provides its office property customers. The award has been given by CEL & Associates, the largest surveyor of customer satisfaction in the real estate industry. In addition, 69 office properties owned by Crescent's various subsidiaries have been named to the 2005 "A List," the National Commercial Real Estate Customer Service Award for Excellence at the property level.

The awards recognize those companies whose management performance and commitment to providing the highest level and quality of service achieve the highest levels of customer satisfaction. For five years running, customers of Crescent properties ranked the Company's customer service and management in the highest percentile of the commercial real estate industry in the U.S.

"We are honored to be recognized by CEL for the fifth year in a row. This success is a tribute to the dedication of our team members and their focus on providing exceptional customer service everyday," said Denny Alberts, Crescent's President and Chief Operating Officer. "According to the survey results, we showed improvement in every category, from quality of management services through intention to renew. In fact, 93% of our customers expressed an intention to renew with us, up from 92% last year. Integrating exceptional customer service into Crescent's culture has paid off for us, and we are pleased to be a leader in this area. We will continue to strive to provide our customers with exceptional workplace environments and innovative solutions everyday."

About Crescent

Crescent Real Estate Equities Company (NYSE:CEI) is a real estate investment trust headquartered in Fort Worth, Texas. Through its subsidiaries and joint ventures, Crescent owns and manages a portfolio of 75 premier office buildings totaling 31 million square feet located in select markets across the United States, with major concentrations in Dallas, Houston, Austin, Denver, Miami and Las Vegas. Crescent also makes strategic investments in resort residential development, as well as in destination resorts, including Canyon Ranch®.


Energy Star Award logo2005
Houston Center engineering team receives second Energy Star Award

Read more...


REA Logo2003
Crescent Recognized for Excellence in Customer Service for Third Consecutive Year

Read more...


2003
CEL Award for Customer Service
1 Houston Center wins CEL Award for Customer Service for the fourth consectutive year.


2003
CREW Partner of the Year

Read more...


2003
CREW Houston Chapter Champion Award

Crescent has supported CREW Houston since its inception in 1996. Crescent has been a CREW Sponsor and is now a Partner. In addition, Crescent has sponsored special events, small group dinners, and the CREW Golf Classic. Crescent graciously opened doors and underwrote certain amenities when we moved our luncheon meetings downtown - first, with the Houston Center Club where we held luncheon meetings as well as Board meetings for over a year, and second, with the Four Seasons Hotel, where we have held luncheon meetings since 2000. Crescent's members include Debbie Wilson, who is responsible for leasing all of the Houston Center buildings in downtown Houston; Jane Page, a Senior Vice President with Crescent; and Darlene Tietze, the Property Manager for 4 Houston Center. Crescent richly deserves, and we are proud to honor Crescent with our first Chapter Champion Award.


June 2003
Heart of the City Award
Houston Center and FACES of Change® were honored by the Downtown Houston Association with its 2003 Heart of the City award.


March 2003
Excellence in Transportation Award
Houston Center was awarded the 2003 Excellence in Transportation award by Central Houston, Inc.


February 2003
Customer Service Award for Excellence
Houston Center was named a winner for the second straight year of the National Commercial Real Estate Customer Service Award for Excellence for office properties on the company level by Building Owners & Managers Association (BOMA) and CEL & Associates. In addition, 48 office properties owned by Crescent's various subsidiaries have been named to the 2002 "A List", the National Commercial Real Estate Customer Service Award for Excellence at the property level.


EPA Energy Star Award2002
EPA Energy Star Award

The Energy Star - it's like a gold star for good performance when it comes to being energy conscious. 1 Houston Center was recently awarded the environmentally friendly label by the U.S. Environmental Protection Agency (EPA) and the United States Department of Energy (DOE). To qualify, 1 Houston Center had to demonstrate that, as an energy-efficient building, it can lower energy demand, reduce air pollution, and provide quality indoor environment and occupant comfort.


2002
Governor's Volunteer Award
Nomination for Governor's Volunteer Award for FACES of Change


October 2002
Keep Houston Beautiful Award
Houston Center was honored at the 18th annual Keep Houston Beautiful Mayor's Proud Partners luncheon for its commitment and dedication to the Houston environment.


EPA Energy Star AwardJuly 2002
EPA Energy Star Award
Houston Center properties 1, 2, 4, and The Park Shops were awarded the Environmental Protection Agency's Energy Star award.


real estate award logoMarch 2002
Customer Service Award for Excellence

Crescent Real Estate Equities was named a winner of the National Commercial Real Estate Customer Service Award for Excellence for office properties by the Building Owners & Managers Association (BOMA) and CEL & Associates, the largest surveyor of customer satisfaction in the real estate industry.


February 2002
Central Houston Transportation Management Award

Houston Center received the Central Houston Transportation Management Award for outstanding recruitment of mass transit riders in 2001. Crescent and Houston Center was honored with the award for selling over $240,000 of monthly park and ride tickets to its customers.


real estate award logo2001
Crescent Recognized for Excellence in Customer Award

read more >>


2001
Central Houston Transportation Management Award

Houston Center received the Central Houston Transportation Management Award for outstanding recruitment of mass transit riders in 2001. Crescent and Houston Center was honored with the award for selling over $240,000 of monthly park and ride tickets to its customers.


Award2000
1 Houston Center wins Real Estate Award

     
 
 
Copyright © 1998-2007 | Legal Information | Privacy Policy | Return to Top
Crescent Property Services Inc.
1 Houston Center - A property of Crescent HC Investors, L.P.